Delivery Process

At Elmwood Bark & Stone, we strive to make your experience as seamless as possible, especially when it comes to delivery. Understanding our delivery process is essential for planning your landscaping projects effectively.

Towns We Currently Serve:

We currently do deliveries to the following towns:

West Hartford, Avon, Farmington, Bloomfield, Simsbury, New Britain, Newington, Wethersfield, Rocky Hill, Cromwell, Glastonbury, Hartford, and other neighboring towns.  

While we would also deliver to towns further away, the cost may not be economical for customers.  If you are not in one of the towns listed above, feel free to give us a call for rates to your town.

When to Order?

We offer next-day delivery Monday through Friday, including making deliveries on Saturday for most bulk products.  Any drop ship deliveries such as quantities of topsoil over 15 yards must be ordered 2 days in advance.  Currently, we are closed on Sundays. 

Delivery Time Disclaimer

While we strive to provide an accurate estimated delivery time, various factors can affect the exact timing. Therefore, if you are scheduled for a 9 AM delivery, your materials may arrive anytime between 8 AM and 10 AM.

If your delivery has not arrived within two hours of the scheduled time, please don't hesitate to reach out to us by phone at 860-245-1185 or by our contact form, and we'll be happy to assist you.

Delivery Fee Structure

Our base delivery fee of $40 includes the first 5 miles for each bulk product. If your location is within 5 miles of our facility, no extra charges apply. For distances beyond 5 miles, an additional fee of $7 is charged per mile.  We do not charge differently based on the size of the truck making the delivery.

We are dedicated to ensuring timely and safe delivery, so you can focus on creating your ideal outdoor space.

Truck Capacity:

Our largest trucks can accommodate up to 18 yards of mulch, 7 yards of topsoil, or 6 yards of aggregate stone. For quantities exceeding these limits, feel free to contact us and we can arrange deliveries of larger quantities of material over the phone.